Job Description

ZAIN6417 - Data Analytics Senior Analyst

About Zain Saudi Arabia:

Zain KSA is the newest player in Saudi Arabia’s mobile telecommunications market, having commenced commercial operations in August 2008. As of 31 March 2018, the operation served 8.4 million customers and had extended its network coverage to 92% of the population via a network of over 8,717 sites. Through its state-of-the-art 4G LTE network, the ever-evolving operator is striving to become the Kingdom’s preferred choice for voice, data and other telecommunications services. Through constant development of the telecommunications infrastructure and proactive marketing initiatives, Zain remains committed to offering customers in Saudi Arabia the most dynamic products and services. The basis of Zain Saudi Arabia’s achievements lies in the company’s ability to inspire its employees to deliver the best and most imaginative services at every level. With an energetic and inspired majority-Saudi workforce, the company is committed to employing high caliber people as well as nurturing the finest Saudi talent. With a strong human resources and training program that develops and nurtures leaders in the workplace, the company has consistently opened new doors for its dedicated staff. For more on Zain KSA please visit


Jobs at this level are responsible for carrying out routine data analysis and reporting activities such as collating requisite business data and information, performing basic analyses and delivering relevant reports for decision making. The jobs also require knowledge in the measurement of performance and the preparation of organization-wide performance reports.         



Implement Data Analysis and Reporting policies and procedures                               

Carry out assigned activities in specified area with minimal direct supervision

Data Analysis and Reporting:

Coordinate with key stakeholders internally/externally to collect/ exchange data and information in a consistent format and generate relevant metrics and reports                                           

Coordinate with relevant agencies, analyze market surveys provided by third parties and interpret data to participate in improving Zain’s business performance                                           

Maintain up-to-date knowledge of advanced analytical and statistical techniques used for data and information analysis and effectively implement these to identify trends and draw conclusions              

Execute the day-to-day team operations within a specified scope, by adhering to related work processes and ensuring accuracy                                              

Assist in analyzing the effectiveness of current reporting processes to identify bottlenecks and provide technical expertise in resolving them, seeking support from seniors, as and when required

Perform analysis of Zain KSA’s business and performance data using standard analytical and statistical techniques and report identified trends to immediate senior                                      

Coordinate internally across stakeholders in Zain and externally with partners, vendors and customers to understand their requirements                                        

Execute work as per agreed stages and timescales of the overall project to achieve the required results  


Teamwork and Cooperation:

Provide needed support and guidance to Data Analysis and Reporting Business Analysts as and when needed                                      

Liaise with other team members to build effective working relationships and identify synergies  



Bachelor's Degree in Business Administration or equivalent

A minimum of 2 years of relevant experience     


Behavioral Competencies                           Level

Teamwork and Cooperation                        Intermediate


Technical Competencies              Level

Business Modeling          Intermediate

Communication Skills      Basic

Computer Skills              Intermediate

Office Administration     Basic


Job Group

IT and Technical


Riyadh - Saudi Arabia

Contract Type

Full Time

Closing Date


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